Privacy Policy

We appreciate your interest in our website. Protecting your personal data is very important to us.
In this privacy policy, we inform you, in accordance with the General Data Protection Regulation (GDPR), about the type, scope and purpose of the processing of personal data when you use our website.

1. Responsible person

The entity responsible for data processing on this website is:

Zo Goed
4321 Lassiter at North Hills Ave Raleig
North Carolina 27609
United States

Email: hello@florimay.com
Telephone: +1 415 578 4170

As a company established in the European Union (Netherlands), we handle personal data in accordance with the GDPR.
Our online store operates under the shop name Florimay and primarily supplies goods to customers in the United States.

2. Access data / Hosting

When you visit our website, data (so-called server log files) is automatically collected, which your browser transmits to our server or to Shopify:

Visited page
Date and time
Amount of data transferred
Referrer URL
Browser type and browser version
Operating system
IP address (shortened/anonymized)

Legal basis:
Art. 6 para. 1 lit. f GDPR (legitimate interest in stability and functionality).

Our website is operated by:

Shopify International Ltd.
2nd Floor Victoria Buildings
Haddington Road
Dublin 4, D04 XN32
Ireland

Further information on data protection can be found here:
https://www.shopify.com/legal/privacy

3. Cookies & Consent Management

Our website uses cookies to provide features and to improve the user experience.

Types of cookies:

Essential cookies (e.g. shopping cart, checkout functions)
Functional and statistical cookies (Shopify Analytics)
Marketing cookies (only with consent)

Legal basis:

Article 6 paragraph 1 letter b GDPR – Contract performance
Article 6 paragraph 1 letter f GDPR – Legitimate interests
Article 6 paragraph 1 letter a GDPR – Consent via cookie banner

You can disable cookies in your browser; however, this may result in functional limitations.

4. Making contact

When you reach out to us via our contact form or by email, we process your information in order to handle your request.

Legal basis:

Article 6 paragraph 1 letter b GDPR (pre-contractual measures)
Article 6 paragraph 1 letter f GDPR (general communication)

Data will be deleted as soon as your request has been fully processed, unless statutory retention periods apply.

5. Customer Account & Orders

When you open a customer account or place an order, we process the following data:

Name
Billing and delivery address
E-mail address
Phone number (optional)
Order data

Legal basis:
Art. 6 para. 1 lit. b GDPR

Data is stored in accordance with commercial and tax-law requirements and is deleted afterwards.

6. Payment processing

Payments are processed via Shopify Payments, a payment service provided by Shopify.

For this purpose, the following data may be transmitted:

Name
Billing address
Payment details
Order information

Legal basis:
Art. 6 para. 1 lit. b GDPR

We do not store full payment details on our own servers.

Further information on data protection can be found in Shopify's Privacy Policy:
https://www.shopify.com/legal/privacy

7. Shipping & Logistics

In order to deliver your order, we pass on the information that is necessary (name, address and, where applicable, telephone number) to our warehouse and shipping partners.

Legal basis:
Art. 6 para. 1 lit. b GDPR

8. Analysis & Statistics

We use basic Shopify analytics features to optimize our website (e.g. page views and visitor numbers).
The data collected is anonymized and cannot be linked to you personally.

Legal basis:
Art. 6 para. 1 lit. f GDPR

We do not use Google Analytics, Facebook Pixel or Google Ads tracking unless you have explicitly consented.